Terms and Conditions

Payment

Payments can be made via cash, check, or electronic transfer. We accept payments via ACH, credit/debit card, check, or bank transfer. Customers are responsible for any bank fees associated with returned payments.

Credit Eligibility & Limits:

Credit terms are available to pre-approved customers based on a review of their credit history and payment record. Credit Terms Payment is due within 30 days under Net 30 terms.

• A credit limit may be set at the company’s discretion and is subject to periodic review.

• We reserve the right to adjust, reduce, or revoke credit terms based on payment history or financial concerns.

If a customer consistently fails to meet payment obligations, credit terms may be revoked, requiring prepayment for future services.

We reserve the right to reassess and modify credit terms at any time.

Late Payment Policy

Payment is due within 30 days under Net 30 terms. If payment is not received by the due date, a late fee of $30 will be applied to the next invoice. Additionally, overdue balances beyond 45 days may incur an additional finance charge of 1.5% per month (18% annually) until the balance is paid in full.

Failure to remit payment within 60 days may result in service suspension and could lead to collections or legal action if necessary. If you anticipate any delays in payment, please contact us in advance to discuss possible arrangements.

Cancellation and Rescheduling

Cancellations or rescheduling must be requested at least 48 hours in advance. Failure to do so may result in a cancellation fee of 100% of the contract amount. Cancellation of service may be subject to a prorated charge, depending on the billing cycle.

Use of Photos and Media:

By engaging with Rocket Power Washing LLC and using our services, you grant us permission to capture and use photos of completed work, including images of your property or business location, for marketing purposes. This includes, but is not limited to, use on our website, social media platforms, and promotional materials.

Access to Property

The customer is responsible for providing access to the property at the scheduled time. Delays due to lack of access are not the contractor's responsibility.

Liability and Insurance

Rocket Power Washing LLC is fully insured and carries comprehensive liability coverage. While we take every precaution to ensure the safety of your property, customers are responsible for removing or securing any delicate, valuable, or fragile items from the cleaning areas prior to service.

Rocket Power Washing LLC is not liable for:

Damage to personal belongings, including outdoor furniture, decorations, potted plants, and other items left in the cleaning area.

Pre-existing damage, loose siding, deteriorated surfaces Vehicle damage, or areas with visible wear that may be affected by pressure washing.

Water intrusion resulting from improperly sealed windows, doors, vents, or other openings.

If there are any concerns regarding specific areas of your property, please inform us before service begins so we can assess the situation.

Warranty & Service Guarantee

We are committed to providing high-quality, professional service. If you experience any issues with our work, please notify us within seven (7) days of service completion. We will assess the concern and, if deemed necessary, re-service the affected area at no additional cost.

This warranty does not cover:

• Stains, discoloration, or damage caused by mold, algae, oxidation, or pre-existing conditions that cannot be fully removed by power washing.

• Areas where structural issues (e.g., loose paint, weak siding, cracked concrete) prevent effective cleaning.

• New buildup of dirt, grime, or organic matter occurring after the service is completed.

For best results, we recommend regular maintenance to keep your property/equipment looking its best.

Entire Agreement

This Agreement constitutes the entire understanding between the parties and supersedes all prior and contemporaneous agreements, representations, warranties, and understandings, whether written or oral, relating to the subject matter herein.

No modifications or amendments to this Agreement shall be valid unless made in writing and signed by both parties. If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.